Privacy policy

Last updated: July 17, 2026

CYBELE – AGROCARE SAS attaches great importance to protecting the privacy and personal data of visitors to its website, www.cybele-agrocare.com.

This Privacy Policy explains what data may be collected when you browse the website or communicate with CYBELE – AGROCARE SAS, why this data is used, how long it is retained, and what rights you have.

Personal data is processed in accordance with European Regulation (EU) 2016/679 of April 27, 2016, known as the General Data Protection Regulation (GDPR), as well as French Law No. 78-17 of January 6, 1978, on Information Technology, Data Files and Civil Liberties, as amended.

1. Data Controller

The data controller responsible for processing personal data is:

CYBELE – AGROCARE SAS
A simplified joint-stock company (SAS) with a share capital of €30,000
Registered office: 12, rue Barbès – 5th Floor, 92300 Levallois-Perret, France
SIREN: 823 042 502
Nanterre Trade and Companies Register: 823 042 502
Email: info@cybele-agrocare.com
Phone: +33 (0)1 81 93 30 70

2. Personal Data That May Be Collected

Data Provided Directly

When you contact CYBELE – AGROCARE SAS by email or through a form available on the website, the following data may be collected:

• Your first and last name;
• Your email address;
• Your telephone number;
• The name of your company or organization;
• Your professional position;
• The subject and content of your request;
• Any documents or information you choose to provide.

Fields marked as mandatory are necessary to process your request. Without this information, CYBELE – AGROCARE SAS may not be able to respond.

Browsing Data

When you browse the website, certain technical information may be collected, including:

• A pseudonymous identifier associated with your browser;
• The type of browser and device used;
• Your operating system;
• Your browser language;
• Pages visited;
• The date, time, and duration of your visit;
• Actions performed on the website;
• The website or source that referred you to the website;
• An approximate geographical location;
• Technical information necessary for the security and operation of the website.

CYBELE – AGROCARE SAS does not seek to collect sensitive personal data, as defined under the GDPR, through its website.

3. Purposes and Legal Bases for Processing

Personal data may be processed for the following purposes.

Responding to Contact Requests

The information provided is used to review your request, respond to you, provide the requested information, and follow up on our communications.

Depending on the nature of the request, this processing is based on:

• The legitimate interest of CYBELE – AGROCARE SAS in responding to individuals who contact the company;
• Or the implementation of pre-contractual measures when your request concerns a project, product, service, or potential business relationship.

Managing Professional and Commercial Relationships

When communications lead to a professional or commercial relationship, personal data may be used to manage that relationship, prepare contractual documents, monitor services, orders, or partnerships, and comply with applicable administrative, accounting, and legal obligations.

Such processing is based on the performance of a contract, the implementation of pre-contractual measures, or compliance with a legal obligation.

Ensuring Website Operation and Security

Certain technical data may be processed to ensure the operation, maintenance, availability, and security of the website, as well as to prevent errors, misuse, or fraudulent access attempts.

This processing is based on the legitimate interest of CYBELE – AGROCARE SAS in securing its website and information systems.

Measuring Website Traffic

Subject to your consent, Google Analytics is used to obtain statistics on website traffic and usage.

This data helps us understand:

• The number of visits and visitors;
• The most frequently viewed pages;
• The average duration of visits;
• The devices and browsers used;
• The general sources of website traffic;
• Interactions with different parts of the website.

This processing is based exclusively on your consent. You may refuse or withdraw your consent at any time.

4. Google Analytics and Audience Measurement Cookies

The website uses Google Analytics 4, a web analytics service provided by Google.

Google Analytics uses cookies or similar technologies to assign a pseudonymous identifier to the user's browser and measure their activity on the website.

Google Analytics cookies are only placed after obtaining your consent. Refusing audience measurement cookies does not prevent access to the website.

You can accept or reject cookies with equal ease through the banner displayed during your first visit.

You may subsequently modify or withdraw your consent at any time using the "Manage My Cookies" link available in the website footer.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Data Retention Periods

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

Contact requests that do not lead to a subsequent contractual relationship are retained for the time necessary to process them, and then for a maximum period of three years from the last communication.

When personal data relates to a contractual or commercial relationship, it is retained throughout the duration of that relationship and subsequently archived for the applicable statutory limitation and retention periods.

Technical logs and data used to ensure website security are retained for a maximum of twelve months, unless a longer period is necessary to resolve a security incident.

Individual and event-level data collected through Google Analytics is retained for a maximum of fourteen months.

Google Analytics cookies are retained for a maximum of thirteen months, and their validity period must not be automatically extended with each new visit.

Statistics that have become fully anonymous or aggregated may be retained indefinitely, provided they no longer allow any individual to be identified, directly or indirectly.

6. Data Recipients

Personal data is accessible only to:

• Authorized members of CYBELE – AGROCARE SAS who require access in the course of their duties;
• Technical service providers involved in hosting, maintaining, or securing the website;
• Webflow, as the website hosting provider and technical platform;
• Google, in connection with the use of Google Analytics;
• Professional advisors and legally authorized authorities, when necessary or required by law.

Service providers acting as data processors are required to process data only on the instructions of CYBELE – AGROCARE SAS and to implement appropriate security and confidentiality measures.

CYBELE – AGROCARE SAS does not sell or rent the personal data of website users.

7. Data Transfers Outside the European Economic Area

Certain technical service providers, particularly Webflow and Google, may process or host data in the United States or other countries outside the European Economic Area.

Such transfers are governed by the mechanisms provided for under applicable regulations, including:

• Adequacy decisions adopted by the European Commission;
• The EU–US Data Privacy Framework, where the relevant recipient is validly certified under this framework;
• Standard Contractual Clauses adopted by the European Commission;
• And, where necessary, additional technical and organizational safeguards.

8. Data Security

CYBELE – AGROCARE SAS implements reasonable technical and organizational measures to protect personal data against destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

These measures include restricting access to authorized individuals, securing communications, using the HTTPS protocol, and working with service providers that offer sufficient security guarantees.

Despite the precautions taken, no computer system or method of transmission over the Internet can guarantee absolute security.

9. Your Rights

In accordance with applicable regulations, you have the following rights, depending on the circumstances:

• The right to access your personal data;
• The right to obtain the rectification of inaccurate or incomplete data;
• The right to request the erasure of your data;
• The right to request the restriction of processing;
• The right to object to processing based on legitimate interests;
• The right to data portability, where applicable;
• The right to withdraw your consent at any time;
• The right to provide instructions regarding the handling of your personal data after your death.

The exercise of certain rights may be restricted where processing is necessary to comply with a legal obligation, to establish, exercise, or defend legal claims, or for another legitimate reason provided for by applicable regulations.

10. Exercising Your Rights

You may exercise your rights or ask any questions regarding your personal data by contacting CYBELE – AGROCARE SAS:

By email: info@cybele-agrocare.com

By post:

CYBELE – AGROCARE SAS
Personal Data Protection
12, rue Barbès – 5th Floor
92300 Levallois-Perret
France

To prevent fraudulent requests, proof of identity may be requested only where there is reasonable doubt regarding the identity of the person making the request.

CYBELE – AGROCARE SAS will respond to your request within the time limits provided for by applicable regulations, generally within one month of receipt.

11. Complaints to the CNIL

If, after contacting CYBELE – AGROCARE SAS, you believe that your rights have not been respected, you may lodge a complaint with the French supervisory authority:

Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France

Website: cnil.fr

12. External Websites and Services

The website may contain links to websites, social networks, or services operated by third parties.

This Privacy Policy does not apply to these external services. We encourage you to review their respective privacy policies before providing them with any personal data.

13. Changes to the Privacy Policy

CYBELE – AGROCARE SAS may modify this Privacy Policy to reflect legal, regulatory, technical, or functional developments affecting the website.

The date of the latest update is indicated at the top of this page. Users are encouraged to review this Privacy Policy regularly.

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